Tawakkalna (Covid-19 KSA): The Official Saudi Contact Tracing App
Introduction
In the battle against the spread of Covid-19, governments around the world have turned to technology for solutions. One such solution is Tawakkalna (Covid-19 KSA), the official Saudi Contact Tracing app. Developed by the National Information Center and approved by the Saudi Ministry of Health, this app aims to prevent the spread of the coronavirus and provide essential services to Saudi Arabian citizens and residents. In this article, we will explore the features and functionalities of Tawakkalna (Covid-19 KSA), its role in managing the pandemic in Saudi Arabia, and user feedback on its performance.

Instant and Live Information
Tawakkalna (Covid-19 KSA) provides users with instant and live information about the number of coronavirus infections in the Kingdom. This feature allows citizens and residents to stay updated on the current state of the pandemic and make informed decisions regarding their health and safety. By having access to real-time data, individuals can take necessary precautions and adapt their behavior accordingly.
Early Detection and Symptom Reporting
One of the key functionalities of Tawakkalna (Covid-19 KSA) is its ability to aid in the early detection of possible infections. Users who experience coronavirus symptoms can use the app to report their symptoms, which helps in identifying potential cases and providing timely healthcare assistance. This proactive approach to identifying and managing infections is crucial in containing the spread of the virus and protecting public health.
Movement Permits and Curfew Tracking
During times of curfew or restricted movement, Tawakkalna (Covid-19 KSA) allows citizens and residents to request movement permits in cases of necessity. This feature ensures that individuals with legitimate reasons for leaving their homes can do so with proper authorization. Additionally, users can track the status of their permit requests through the app, providing transparency and ease of use.
Proximity Notifications and Area Safety
To enhance user safety, Tawakkalna (Covid-19 KSA) includes a feature that notifies individuals when they are close to infectious or isolated areas. By utilizing GPS technology, the app can detect if a user is in proximity to an area with a high number of active outbreaks. These notifications serve as a reminder for users to exercise caution and take appropriate measures to protect themselves and others.
Vaccination Verification and Health History
As vaccination efforts continue, Tawakkalna (Covid-19 KSA) plays a crucial role in verifying an individual’s vaccination status. The app allows users to provide proof of their vaccination, showing their current infection status or history of infection. This feature not only helps individuals access certain services or facilities that require vaccination proof but also aids in tracking the progress of the vaccination campaign in Saudi Arabia.
User Feedback and Reviews
While Tawakkalna (Covid-19 KSA) has been widely adopted by Saudi Arabian citizens and residents, user feedback has been mixed. Some users praise the app’s content and functionality, emphasizing its importance in managing the pandemic. However, others express frustration with certain aspects of the app, such as technical issues and usability concerns. Feedback on the Android version, in particular, highlights the need for improvements and consistency in user experience.
Data Privacy and Security
With any app that collects personal information, data privacy and security are of utmost importance. Tawakkalna (Covid-19 KSA) ensures that user data is protected through encryption during transit. However, it is essential for users to be aware of the data types that may be shared with third parties, such as financial information and health and fitness data. Users should exercise caution and review the app’s privacy policy to make informed decisions about their data.
Latest Version and Updates
Tawakkalna (Covid-19 KSA) is continuously evolving to meet the changing needs of the pandemic. The latest version of the app, 3.8.2, was released on April 25, 2023, and includes general enhancements and bug fixes. The Saudi Arabian government, in collaboration with the National Information Center, is committed to updating and improving the app to ensure its effectiveness in managing and preventing the spread of Covid-19.
Conclusion
Tawakkalna (Covid-19 KSA) is a vital tool in Saudi Arabia’s fight against the Covid-19 pandemic. By providing instant information, facilitating early detection, managing movement permits, and ensuring user safety, the app plays a crucial role in preventing the spread of the virus. While user feedback highlights areas for improvement, the dedication of the Saudi Arabian government and the National Information Center to continually enhance the app’s features ensures its relevance and effectiveness in managing the pandemic. Install Tawakkalna (Covid-19 KSA) to stay informed, protected, and contribute to the collective effort in combating Covid-19 in Saudi Arabia.
Disclaimer: The information provided in this article is based on available sources and user feedback. It is essential to refer to official guidelines and updates from the Saudi Ministry of Health for the most accurate and up-to-date information regarding Covid-19 and the Tawakkalna (Covid-19 KSA) app.
Important FAQ’s
1-How can I download Tawakkalna?
To download Tawakkalna, follow these steps:
- Open the app store on your mobile device. If you are using an iPhone, go to the Apple App Store. For Android devices, go to the Google Play Store.
- In the search bar of the app store, type “Tawakkalna” and tap the search button.
- Look for the official Tawakkalna app developed by the Saudi Data and Artificial Intelligence Authority (SDAIA).
- Once you find the official Tawakkalna app, tap on it to open the app’s page.
- On the app’s page, you will see the “Install” or “Get” button. Tap on it to begin the download and installation process.
- If prompted, review the app permissions and accept them to proceed with the installation.
- Wait for the download and installation to complete. The progress will be displayed on your device.
- Once the installation is finished, you will find the Tawakkalna app icon on your device’s home screen or in the app drawer.
- Tap on the Tawakkalna app icon to open it.
- Follow the on-screen instructions to set up your Tawakkalna account and provide the necessary information.
Note: It’s important to download the official Tawakkalna app from the authorized app store to ensure you have the genuine and up-to-date version of the app.
2-Is Tawakkalna required for Umrah?
Tawakkalna is a digital platform developed by the Saudi Data and Artificial Intelligence Authority (SDAIA) that provides services related to health and safety, including COVID-19 tracking and monitoring. It is used to ensure the health and safety of individuals during their visit to Saudi Arabia, including for Umrah.
Before embarking on your Umrah journey, you will need to download the Tawakkalna app on your mobile device and register for an account. The app will require you to provide personal information, including your ID details and health status. You may also need to upload your COVID-19 vaccination certificate or PCR test results.
Upon arrival in Saudi Arabia and during your stay, you will be required to show your Tawakkalna app to authorities when requested. The app will display your health status and compliance with the COVID-19 protocols, including your vaccination status and test results.
It’s important to stay updated with the latest requirements and guidelines set by the Saudi government regarding the use of Tawakkalna for Umrah, as these measures may evolve over time based on the prevailing health situation and regulations.
3-How can I reset my Tawakkalna password?
- Open the Tawakkalna app on your mobile device.
- On the login screen, look for the “Forgot Password” or “Reset Password” option. This option is usually located below the login fields.
- Tap on the “Forgot Password” or “Reset Password” option.
- You will be directed to a password reset page or a verification process.
- Depending on the app’s specific requirements, you may be asked to provide your registered mobile number or email address associated with your Tawakkalna account.
- Enter the required information accurately and tap on the “Submit” or “Next” button.
- If you provided your mobile number, you may receive a verification code via SMS. Enter the code in the designated field on the app.
- If you provided your email address, you may receive a password reset link in your email inbox. Open the email and click on the provided link to proceed.
- After completing the verification process, you will be prompted to create a new password for your Tawakkalna account.
- Enter a strong and unique password that meets the app’s requirements, such as minimum character length or including special characters.
- Once you have entered the new password, confirm it by re-entering it in the designated field.
- Tap on the “Submit” or “Reset” button to finalize the password reset process.
If you encounter any difficulties during the password reset process, it is recommended to consult the official Tawakkalna support channels or visit their website for further assistance.
4-Do I need the Tawakkalna app in Saudi Arabia?
Tawakkalna is a digital platform developed by the Saudi Data and Artificial Intelligence Authority (SDAIA) that provides services related to health and safety, including COVID-19 tracking and monitoring.
The app is used to ensure the health and safety of individuals within the country. It helps in monitoring COVID-19 cases, providing health status updates, and ensuring compliance with the necessary health protocols.
With the Tawakkalna app, you can access several services, including issuing permits for movement during curfew hours, reporting health conditions, and obtaining COVID-19 vaccination certificates.
Additionally, when visiting various establishments such as malls, restaurants, and government offices, you may be required to show your Tawakkalna app to authorities for verification purposes.
It is important to download the official Tawakkalna app from the authorized app store and register for an account using your valid identification information. Stay updated with the latest guidelines and requirements set by the Saudi government regarding the use of Tawakkalna for a smooth experience during your stay in Saudi Arabia.